I need to talk about Joel. Walking into a mobile store is usually about as fun as watching paint dry, but Joel turned it into a masterclass in customer service. This man is so incredibly intelligent, knowledgeable, and downright fantastic that I’m pretty sure he knows more about tech than the people who invented phones.
He didn't just help us; he saved our sanity. He solved our problems effortlessly and with a level of brilliance that honestly makes you wonder why he isn’t running the entire corporate office.
To the upper management at Boost Mobile: Give Joel a $1,000 raise immediately. Seriously. Protect this man at all costs. If you lose him, the collective IQ of this company drops significantly. He is an absolute rockstar and you are incredibly lucky to have him representing your brand!
